Privacy policy

Date of Last Revision: October 17, 2019

Welcome to the web sites (collectively, the "Site") of RemasterMedia, "RemasterMedia ", "we", "us" and/or "our"). This Site has been created to provide information about our company and automated audio mastering services (the "Services") and tool to our users ("you", "your"). This Privacy Policy sets forth RemasterMedia 's policy with respect to information, including personally identifiable data ("Personal Data"), and other information that is collected from Site visitors and users of the Services.

Information we collect

When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Site: We collect Personal Data from you when you voluntarily provide such information such as when you use the Services or pay for the Services (for example, your name and mailing address), use certain Services, contact us with inquiries or respond to one of our surveys. Wherever RemasterMedia collects Personal Data we make an effort to provide a link to this Privacy Policy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of RemasterMedia and the authorized third parties referred to herein located in the United States.

Non-Identifiable Aggregated Data: When you interact with RemasterMedia through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. RemasterMedia may store such information itself or such information may be included in databases owned and maintained by RemasterMedia affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of o ur Site, the domain names of our visitors' Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve the users of the Services, RemasterMedia often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis. RemasterMedia may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. RemasterMedia may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.

In operating this Site, we may also use a technology called "cookies". See Cookie Policy for more information.

Our Use of Your Personal Data and Other Information

RemasterMedia uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. RemasterMedia and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Services. RemasterMedia and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Note however that as user of the Service you cannot opt-out of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

If RemasterMedia intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information

RemasterMedia is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

  1. Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
  2. Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
  3. Agents, Consultants and Related Third Parties:  RemasterMedia , like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, shipping and fulfillment and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  4. Legal Requirements: RemasterMedia may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of RemasterMedia , (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

Your Choices

You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by RemasterMedia other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to RemasterMedia through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and RemasterMedia shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

Children

RemasterMedia does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to RemasterMedia through this Site, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites

This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by RemasterMedia (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that RemasterMedia endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security

RemasterMedia takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.

Changes to RemasterMedia 's Privacy Policy

The Site and our business may change from time to time. As a result, at times it may be necessary for RemasterMedia to make changes to this Privacy Policy. RemasterMedia reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting RemasterMedia

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this Site or Services. Please also feel free to contact us if you have any questions about RemasterMedia 's Privacy Policy or the information practices of this Site.

You may contact us as follows: emailing at info@remastermedia.com or mailing at:
ReMasterMedia, LLC
PO Box 333
Valencia, PA 16059

ReMasterMedia, LLC Privacy Policy

(GDPR Compliance)

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

ReMasterMedia, LLC collects the following data:

  • Personal identification information (email address) For registration purposes and Name, Address, and Phone number for payment information.

How do we collect your data?

You directly provide ReMasterMedia, LLC with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

ReMasterMedia, LLC may also receive your data indirectly from the following sources:

  • Stripe and Paypal

How will we use your data?

ReMasterMedia, LLC collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

If you agree, ReMasterMedia, LLC will share your data with our partner companies that license our SDK/API. When ReMasterMedia, LLC processes your order, it may send your data and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

ReMasterMedia, LLC securely stores your data at [AWS] however we do not store your payment information.

ReMasterMedia, LLC will keep your personal information for as long as you continue to use our service.

Marketing

ReMasterMedia, LLC would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies that continue to license our SDK/API.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop ReMasterMedia, LLC from contacting you for marketing purposes or giving your data to other members of the ReMasterMedia, LLC Group.

If you no longer wish to be contacted for marketing purposes, please email info@remastermedia.com.

What are your data protection rights?

ReMasterMedia, LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request ReMasterMedia, LLC for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that ReMasterMedia, LLC correct any information you believe is inaccurate. You also have the right to request ReMasterMedia, LLC to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that ReMasterMedia, LLC erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that ] ReMasterMedia, LLC restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to ReMasterMedia, LLC’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that ReMasterMedia, LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@remastermedia.com.

Or write to us: PO Box 333, Valencia, PA 16509 USA

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

ReMasterMedia, LLC uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – ReMasterMedia, LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – ReMasterMedia, LLC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. ReMasterMedia, LLC sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The ReMasterMedia, LLC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ReMasterMedia, LLC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 31, 2020.

How to contact us

If you have any questions about ReMasterMedia, LLC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: info@remastermedia.com
Or write to us: PO Box 333, Valencia, PA 16509 USA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that ReMasterMedia, LLC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

By continuing to use this website, you agree to our use of cookies as described in the Cookie Policy.